Manager – Operations (Vehicle Tracking)

4 - 7 Years
Delhi NCR

Job Description

Job Description
Planning and controlling change.
Managing quality assurance programmers.
Researching new technologies and alternative methods of efficiency.
Setting and reviewing budgets and managing cost.
Conducting team meetings for accuracy improvements.
Supply & demand planning
Managing Vehicle Tracking Team and clients
Handle escalations for the team
Managing the clients (Active & Retiree) and related issues (Billing & Coverage).
Serve as the link of communication between key customers and internal teams.
Resolve any issues and problems faced by customers and deal with complaints

Salary: INR 5,00,000 - 8,00,000 P.A.

Industry:IT-Software / Software Services

Functional Area:Sales, Retail, Business Development

Role Category:Channel Sales

Role:Client Relationship Manager

Employment Type:Permanent Job, Full Time

Key Skills

Desired Candidate Profile

Should be innovative, creative, street smart and self starter
Should be from BPO/KPO/transportation industry.
Should have prior team handling experience.
Experience in handling escalations and managing clients.

Company Profile

CE INFO Systems Private Limited (Map My India)
CE Info Systems (P) Ltd is an innovation-driven Company in the GIS, Internet and software development domains. Over the years, CE has created a humongous database of India and has been using this resource to generate customer delight. Top 2 players out of 3 in any vertical are CE customers.

Two years back, CE pioneered a unique concept for India, www.mapmyindia.com, which was acknowledged as IT Innovation in India 2004 by Nasscom. The Company has now upgraded this portal with its v-2007 version, which is a blend of the best India-related geo-information and draggable maps through Web 2.0 technology.

Large global corporates (highly prestigious names in the relevant verticals) have become a part of the CE customer base. The Company is well-funded and is now attracting the best talent across the country.
View Contact Details+

Recruiter Name:Nidhi

Contact Company:CE INFO Systems Private Limited (Map My India)

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